Am beliebtesten
The Unsold Mindset_cover
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2023
Il Business Model Canvas_cover
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2023
The Swipe-Right Customer Experience_cover
The Swipe-Right Customer Experience
Sanna Eskelinen, Belinda Gerdt
2022
A Complaint Is a Gift Workbook_cover
A Complaint Is a Gift Workbook
Janelle Barlow, Victoria Holtz
2022
The Customer-Base Audit_cover
The Customer-Base Audit
Peter Fader, Bruce G.S. Hardie, Michael Ross
2022
Cracking the CRM Code_cover
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2022
DIY Public Relations_cover
DIY Public Relations
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Do B2B Better_cover
Do B2B Better
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2022
The Frictionless Organization_cover
The Frictionless Organization
Bill Price, David Jaffe
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The Come Back Culture_cover
The Come Back Culture
2022
The Revelation Conversation_cover
The Revelation Conversation
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2022
Customer Service for Hospitality and Tourism_cover
Customer Service for Hospitality and Tourism
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What Customers Hate_cover
What Customers Hate
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2022
Empathy In Action_cover
Empathy In Action
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2021
Contemporary Issues in Digital Marketing_cover
Contemporary Issues in Digital Marketing
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2021
The Gold Standard_cover
The Gold Standard
Colin Cowie
2021
Digital Customer Service_cover
Digital Customer Service
Rick DeLisi, Dan Michaeli
2021
Reimagine Customer Success_cover
Reimagine Customer Success
Sasi Yajamanyam
2021
Developing Digital Marketing_cover
Developing Digital Marketing
Park Thaichon, Vanessa Ratten
2021
Better Customer Service_cover
Better Customer Service
Edward C. Brewer, Terence L. Holmes
2021
The Experience Maker_cover
The Experience Maker
Dan Gingiss
2021
Leading the Customer Experience_cover
Leading the Customer Experience
Brad Cleveland
2021
The Business of Belonging_cover
The Business of Belonging
David Spinks
2021
Communicating Construction_cover
Communicating Construction
Liz Male, Penny Norton
2021
Experiential Marketing_cover
Experiential Marketing
Wided Batat
2020
The Business of Trust_cover
The Business of Trust
Stein Broeder
2020
Sales Force Management_cover
Sales Force Management
Mark W. Johnston, Greg W. Marshall
2020
Customer Data Platforms_cover
Customer Data Platforms
Martin Kihn, Christopher B. O'Hara
2020
The Journey Mapping Playbook_cover
The Journey Mapping Playbook
Jerry Angrave
2020
Atención al cliente y calidad en el servicio. COMM002PO_cover
Atención al cliente y calidad en el servicio. COMM002PO
Miguel Ángel Mateos de Pablo Blanco, S. L. Innovación y Cualificación
2019
Customer Relationship Management_cover
Customer Relationship Management
Francis Buttle, Stan Maklan
2019
Customer Engagement in Theory and Practice_cover
Customer Engagement in Theory and Practice
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2019
Transform Customer Experience_cover
Transform Customer Experience
Isabella Villani
2019
Brand Hate_cover
Brand Hate
S. Umit Kucuk
2018
Nuanced Account Management_cover
Nuanced Account Management
Bala Shankar
2018
Language in Business, Language at Work_cover
Language in Business, Language at Work
Erika Darics, Veronika Koller
2018
Customer Relationship Management_cover
Customer Relationship Management
50minutes
2017
Luxury Selling_cover
Luxury Selling
Francis Srun
2017
The Business Model Canvas_cover
The Business Model Canvas
50minutes
2017
Customer Experience Management Rebooted_cover
Customer Experience Management Rebooted
Steven Walden
2017
Customer Relationship Management_cover
Customer Relationship Management
Roger J. Baran, Robert J. Galka
2016
The Satisfaction of Change_cover
The Satisfaction of Change
Manlio Del Giudice, Maria Rosaria Della Peruta
2016
Achieving Customer Experience Excellence through a Quality Management System_cover
Achieving Customer Experience Excellence through a Quality Management System
Alka Jarvis, Luis Morales, Ulka Ranadive
2016
Customer Loyalty_cover
Customer Loyalty
Anthony Ekanem
2016
La pirámide de Maslow_cover
La pirámide de Maslow
50Minutos
2016
Contemporary Selling_cover
Contemporary Selling
Mark W. Johnston, Greg W. Marshall
2016
The Dark Side of Emotional Labour_cover
The Dark Side of Emotional Labour
Jenna Ward, Robert McMurray
2015
CRM_cover
CRM
Antoine Delers, 50minutes
2015
Summary: Lean Customer Development_cover
Summary: Lean Customer Development
BusinessNews Publishing
2015
Organizational Reputation in the Public Sector_cover
Organizational Reputation in the Public Sector
Arild Wæraas, Moshe Maor
2014
Summary: Delivering Happiness_cover
Summary: Delivering Happiness
BusinessNews Publishing
2014
Summary: Simplicity_cover
Summary: Simplicity
BusinessNews Publishing
2014
Management and Technology in Knowledge, Service, Tourism & Hospitality_cover
Management and Technology in Knowledge, Service, Tourism & Hospitality
Ford Lumban Gaol, Wyne Mars, Hoga Saragih
2014
Kürzlich veröffentlicht
The Unsold Mindset_cover
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2023
Il Business Model Canvas_cover
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2023
The Swipe-Right Customer Experience_cover
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2022
A Complaint Is a Gift Workbook_cover
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2022
The Customer-Base Audit_cover
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2022
Cracking the CRM Code_cover
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DIY Public Relations_cover
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2022
Do B2B Better_cover
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The Frictionless Organization_cover
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Bill Price, David Jaffe
2022
The Come Back Culture_cover
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2022
The Revelation Conversation_cover
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Steve Curtin
2022
Customer Service for Hospitality and Tourism_cover
Customer Service for Hospitality and Tourism
Simon Hudson, Louise Hudson
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What Customers Hate_cover
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Nicholas Webb
2022